Loading media...

Workshop Technical Controller


£32,470 Plus bonus OTE £50,470

Job description

We have an amazing opportunity for a Workshop Technical Controller to join our flagship dealership in Stockport.

This is a full time role working 45 hours

We are paying of salary of £32,470 plus bonus OTE £50,470


• 23 Days holiday rising to 25 after 2 years’ service

• Staff Car Scheme

• Competitive Pension Scheme

• Online vouchers through PerkBox

• Eye care Vouchers

• Life Assurance

• Employee Assistance Programme

Role and Responsibilities:

• Ensure workshop procedures are adopted by adhering to the latest repair methods in compliance with manufacturer guidelines for all warranty & goodwill repairs.

• Ensure all relevant documentation including technical finding as a result of a manufacturer defect are processed in an efficient manner.

• To ensure the full usage and effectiveness of additional work identification and costing through the VHC process.

• To ensure full use of ASRA Labour operation item lists, to be included in all Retail, Internal and Warranty repairs.

• To undertake regular quality checks of all service, warranty and vehicle preparation work, ensuring any re-work is scheduled with the minimum of delay.

• Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times.

The ideal candidate will have:

• Take pride in their ability to maximise the success of the department whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction.

• Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.

• Hold a minimum of 2 years’ experience, with successful track record at a prestige brand.

• Hold a valid UK driving licence.

Job type