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Service Advisor

Stockport

£27,261 Plus OTE Bonus

Job description

We have an amazing opportunity for an experienced Service Advisor to join our flagship dealership in Stockport.

This is a full time role.

Hours 45

Salary £27, 261 Plus OTE onus

Benefits:

• Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

• Full uniform provided

• On site gym

You will be:

  • Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
  • Actively selling after-sales services to our customers.
  • Scheduling customer orders.
  • Mediating between departments such as Parts, Workshops, Sales and Accounts.
  • Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.

You will have:

  • Experience of delivering outstanding customer service for premium and luxury brands.
  • A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.
  • Expert knowledge in designing the customer journey and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
  • An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
  • At least a minimum of 2 years experience working within a sales industry.
  • A full UK driving licence

Please note this position is based full time in the dealership and is not a hybrid role.

Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY!

Job type
Permanent
Posted
2024-03-28T00:00:00