Team Leader - BYD

We have an exciting opportunity for a Team Leader to join the team at our BYD store in West London.

The main purpose of this job role is to take accountability for delivering a first class customer experience and ensuring the sales process is seamless and enjoyable whilst complying fully with all due diligence.

Benefits

Colleague Referral Scheme (£500 - £1000)

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

The key tasks of this job role include:

• Allocation of leads to the Sales Assistants

• Showroom standards and display

• Coaching and leading the team

• Ensuring the customer has the very highest level of service

• Managing response times in accordance with service level expectation

• Monitoring and reporting on F+I Performance

• Ensure effective presentation of products and services aligned to individual customer needs

• Ensure FCA compliance is adhered to, including customer demands and needs

• Add on product sales