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Handover Experience Partner


Up to £20,800 Plus bonus OTE £24,800

Job description

We are currently seeking a Handover Experience Partner to work within our flagship dealership in Birmingham.

This is a full time position 40 hours with a salary of £20,800 plus bonus OTE £24,800


• Staff Car Scheme

• Competitive Pension Scheme

• Perk Box Membership

• Eye care Vouchers

• Life Assurance

• Employee Assistance Programme

• 23 days holiday rising to 25 days after 2 years

• Free on site gym

You will be:

• Responsible for delivering a great customer handover experience from point of sale to customer collection

• Liaising with customers with progress reports

• Ensuring all correct documentation is available for a seamless handover.

• You will be an expert in designing the customer journey.

You will have:

• Creative experience of delivering outstanding customer services.

• A natural affinity for building relationships with new customers and visitors.

• A great knowledge of the Mercedes Benz products to ensure that the customer has a full understanding of their vehicle and its systems.

• You will make our customer experience the best that it can possibly be ensuring we have 100% customer satisfaction.

Job type