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Service Advisor- Vans

Stockport

£27,261 Plus OTE Bonus

Job description

We have an amazing opportunity for an experienced Aftersales Executive Vans to join our flagship dealership in Stockport.

This is a full time role.

Hours 45

Salary £27,261 Plus OTE Bonus

Benefits:

Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

• Full uniform provided

You will be:

Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.

Actively selling after-sales services to our customers.

Scheduling customer orders.

Mediating between departments such as Parts, Workshops, Sales and Accounts.

Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.

You will have:

Experience of delivering outstanding customer service for premium and luxury brands.

A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.

Expert knowledge in designing the customer journey and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.

An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.

At least a minimum of 2 years commercial vehicle experience.

A full UK driving licence

Please note this position is based full time in the dealership and is not a hybrid role.

Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY!

Job type
Permanent
Posted
2024-03-28T00:00:00