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Team Leader Host - 12 month fixed term contract



Job description

We have an exciting opportunity for a Front of House Team Leader to join us at our flagship dealership in Stockport.

Key purpose of this role is to deliver excellence always and support the Front of House Manager in enforcing excellence through-out the host team. To supervise the host team and ensure a high level of customer service is always delivered.

This is full time role on a fixed term contract for 12 months working 45 hours with a salary of £24,570.


Staff Car Scheme

Competitive Pension Scheme

Free on site gym

Perk Box Membership

Eye care Vouchers

Life Assurance

Employee Assistance Programme

You will:

Ensure that all front of house team members display the highest standard around customer service and delivers excellence at all times

Be responsible for ensuring all areas of the front of house department are covered effectively at all time.

Ensure that team members are always productive

Be required to always display an exceptionally high standard around personal presentation and uniform standards. Leading by example so this can be implemented across the team

Take ownership of overseeing day to day department operations

Compile daily rotas and oversee thorough-out each day, ensuring rotas run smoothly and are adhered to by all hosts

Set clear goals and delegate task to host team

Create a healthy motivating work environment and atmosphere

Ensure that all customer areas are well-presented, in accordance with brand standards

Ensure that all team members carry out good housekeeping standards across all 3 floors and back areas

Be required to coach team members so they are successful in their roles

Make decisions that have a positive impact on the department

Have the ability to work under pressure

Always lead by example

Keep front of house manager updated on team/department performance

Manage daily team meetings in front of house managers absence

Being a front of house leader means you must be prepared to protect the LSH reputation from the front line, you must supervise the front of house team at all times to ensure they work to the best of their capabilities.

The key to your success is being consistently engaging with the brand vision.

Job type